Returns & Exchanges

At Baked Bags, we prioritize the freshness and quality of our artisanal treats. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery for a full refund or replacement.

1

Contact Support

Send an email to our support team with your order number and clear photos of the damaged or incorrect food items.

2

Wait for Approval

Our quality assurance team will review your claim within 24 hours to ensure it meets our freshness guarantee standards.

3

Dispose or Return

Perishable items generally do not need to be shipped back; we will advise if a return is necessary or if you should dispose of the product.

4

Receive Refund

Once approved, a refund will be issued to your original payment method, or a fresh replacement bag will be shipped to you immediately.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing